New clients often ask us what we do as property managers. Most individuals believe that our sole purpose is to collect rent. However, property managers do a lot more than that. Our biggest job is to communicate effectively, properly and efficiently.
Landlord Liaison
As property managers, we serve as liaisons between the landlord and the tenant. We also liaise between the landlord and vendors, homeowner associations, attorneys, and in some cases, banks. It’s our goal to ensure any information that is pertinent to the home’s safety, longevity and clients is quickly and promptly delivered to the landlord
Landlord Relationships
Our goal at Carod Properties is to build a relationship with our owners. In doing so, effective communication is important. We communicate small things such as a tenant request for new flowers as well as large issues like the need for a roof repair. Owners trust us to provide clear, concise and transparent information so they have the opportunity to continue building their asset and to trust that we are doing what we need to do in order to make this a profitable situation for the landlord.
Tenant Relationships
Tenants get confused about who we work for. We work for the landlord, but we also work hard to build strong relationships with our tenants so we can provide good information to our owners in reference to any concerns the tenants may have. These strong relationships result in better communication. Tenants are willing to come to us with maintenance concerns about the property or their ability to pay rent. In turn, we can communicate with landlords so they are able to make the best decisions possible about their property.
Property managers do more than collect rent. We keep owners and tenants in a win/win situation.
If you have any questions, or you’d like to hear more about the services a professional property manager can provide, please contact us at Carod Properties.
